Privacy Policy

This Privacy Policy outlines how Air Water America Inc. and its subsidiaries, including Air Water Gas Solutions, Inc., American Gas Products, Inc., Noble Gas Solutions, LLC, Phoenix Welding Supply, LLC and its subsidiary Arizona Air Pro, LLC, and TOMCO₂ Systems Company (collectively, the “Company,” “we,” “us,” or “our”), collect, use, disclose, and protect your personal information. As a US-based parent company supplying cryogenic equipment and industrial and packaged gases, we sell products nationwide, including to residents of California, and internationally to customers within the European Union (EU). This policy is designed to comply with applicable data protection laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and the European Union General Data Protection Regulation (GDPR).

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked with a particular consumer or household. We do not collect sensitive personal information as defined under applicable laws (such as government identification numbers, precise geolocation of individuals, or financial account credentials paired with security codes).

Depending on your interactions with us, we may collect the following categories of non-sensitive personal information:

• Identifiers: Name, business alias, shipping address, billing address, online identifier, Internet Protocol (IP) address, email address, or account name.
• Commercial Information: Records of products or services purchased, obtained, or considered, or other purchasing histories or tendencies (such as gas cylinder orders or cryogenic tank specifications).
• Financial Data: Credit card number, debit card number, or bank account details required to process commercial transactions.
• Internet or Other Electronic Network Activity: Browsing history, search history, and information regarding your interaction with our websites, applications, or advertisements.
• Professional or Employment-Related Information: Employer name, job title, and business contact information for corporate accounts.
• Telemetry and Fleet Operations Data: GPS location, speed, routing, and operational metrics of our delivery vehicles (such as industrial and packaged gas semi-tractors) and cryogenic equipment service vehicles. Note: This data is collected to manage logistics, equipment safety, and delivery verification, and is not used to track individual consumer behavior.

2. How We Collect Personal Information

We collect personal information through the following methods:

• Directly From You: When you request quotes, purchase equipment, set up gas delivery services, subscribe to newsletters, or contact customer support.
• Automatically From Your Devices: Through cookies, web beacons, and tracking technologies when you interact with our websites or client portals.
• From Our Fleet and Equipment Infrastructure: Automatically via telematics, GPS systems, and onboard diagnostic devices installed on our cryogenic service vehicles and gas transport semi-tractors.
• From Third Parties: Commercial databases, credit bureaus (for business credit checks), and joint marketing partners.

3. Use of Personal Information

We use the collected personal information for the following business and commercial purposes:

• Fulfilling orders, processing payments, and delivering cryogenic equipment and industrial gases.
• Managing and servicing your customer account and providing technical support.
• Optimizing delivery routes, monitoring logistics safety, and verifying the arrival of gas semi-tractors and cryogenic service technicians via fleet telematics.
• Complying with industrial safety regulations, tracking gas cylinder inventory, and managing logistics.
• Sending transactional updates, administrative notices, and promotional marketing communications (where permitted by law).
• Protecting against fraudulent, unauthorized, or illegal activity.
• Complying with legal, regulatory, and tax obligations (such as Department of Transportation (DOT) compliance).

4. Sharing and Disclosure of Personal Information

We do not sell your personal information. We may disclose your information to third parties for operational business purposes:

• Subsidiaries and Affiliates: Each of our subsidiaries operates on separate IT systems to securely isolate local customer databases. However, we may securely transfer necessary operational data between systems when required to streamline corporate administrative oversight, financial reporting, or unified customer service.
• Service Providers: Third-party vendors who provide IT hosting, payment processing, shipping and logistics, and legal or accounting services.
• Regulatory and Government Authorities: To comply with state and federal laws (such as OSHA, DOT, or EPA regulations regarding gas transport) or to respond to valid legal requests.

5. European Union (EU) Disclosures (GDPR Compliance)

For individuals located in the European Economic Area (EEA) or the EU, the following provisions apply:

• Legal Basis for Processing: We process your personal data based on contractual necessity (to fulfill equipment or gas orders), legal obligations, our legitimate business interests (e.g., direct marketing and analytics), or your explicit consent.
• International Data Transfers: Because we are a US-based entity, your data will be transferred to and stored in the United States. We utilize approved Standard Contractual Clauses (SCCs) or other legally recognized transfer mechanisms to ensure your data receives an equivalent level of protection.
• Your Rights: You have the right to access, correct, or erase your data; the right to restrict or object to certain processing activities; the right to data portability; and the right to withdraw consent at any time. You also have the right to lodge a complaint with a local EU Supervisory Authority.

6. California Consumer Privacy Rights (CCPA/CPRA Compliance)

For residents of California, you possess specific rights regarding your personal information:

• Right to Know: You can request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, and the business purpose for collecting it.
• Right to Delete: You can request the deletion of personal information collected from you, subject to certain legal exceptions (such as maintaining active commercial accounts or safety monitoring).
• Right to Correct: You can request that we correct inaccurate personal information that we maintain about you.
• Right to Opt-Out of Sharing/Targeted Advertising: We do not sell your data, nor do we share it for cross-context behavioral advertising.
• Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including satisfying any legal, accounting, safety tracking, or reporting requirements. Gas cylinder tracking and industrial equipment maintenance records may be retained for extended periods to satisfy liability and regulatory standards within their respective standalone IT systems.

8. Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration. Because our subsidiaries utilize separate IT infrastructure, we deploy tailored security controls across each environment to safeguard customer data isolation. However, no transmission method over the internet or electronic storage is completely secure.

9. Changes to This Privacy Policy

We reserve the right to update this policy at any time. The “Last Updated” date at the bottom of this page will indicate when changes were last made. We encourage you to review this policy periodically.

10. Contact Information

If you have any questions about this privacy policy or wish to exercise your rights under the GDPR or CCPA/CPRA, please contact us at:

• Email: privacy@phxwelding.com
• Toll-Free Phone Number (US): (602) 253-1108
• Mailing Address: Air Water America Inc., Attn: Privacy Compliance, 135 US Highway 202-206, Ste. 12, Bedminster, NJ 07921

Last Updated: September 24, 2026

California Notice at Collection

This Notice at Collection is provided to California residents pursuant to the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). It describes the categories of personal information we collect and the purposes for which we use that information.

1. Categories of Personal Information Collected

We collect the following categories of non-sensitive personal information:

• Identifiers (e.g., name, business address, email address, phone number, IP address).
• Commercial Information (e.g., products purchased, cryogenic equipment specifications, cylinder order history).
• Financial Data (e.g., payment card or banking details for commercial transactions).
• Internet or Electronic Network Activity (e.g., website browsing history and interactions with our customer portals).
• Professional or Employment-Related Information (e.g., job title and company name for corporate accounts).
• Telemetry and Fleet Operations Data (e.g., GPS, route tracking, and timing metrics from our industrial gas semi-tractors and cryogenic equipment service vehicles during deliveries and service calls).

2. Purposes for Which Personal Information is Used

We use these categories of information for the following business purposes:

• Processing commercial orders, billing, and fulfilling deliveries of industrial gases and cryogenic equipment.
• Managing logistics, optimizing dispatch routing, and verifying deliveries or equipment servicing using vehicle telematics.
• Maintaining regulatory compliance with the Department of Transportation (DOT), OSHA, and other safety frameworks.
• Managing customer accounts, providing technical support, and diagnosing system or equipment issues.
• Protecting against security incidents, fraud, and illegal activity.

3. Opt-Out Rights, Selling, and Sharing

• We do not sell your personal information to third parties.
• We do not share your personal information for cross-context behavioral advertising.
• Because we do not sell or share your data, we do not provide a “Do Not Sell or Share My Personal Information” link.
• We do not collect or process sensitive personal information to infer characteristics about consumers, meaning a “Limit the Use of My Sensitive Personal Information” link is not required.

4. Data Retention Periods

We retain each category of personal information for only as long as reasonably necessary to fulfill the business purposes outlined above. Retention is determined by active commercial account status, standard legal and tax statutory periods, and industrial safety tracking requirements (such as equipment lifecycle maintenance and DOT log requirements) within our isolated subsidiary IT systems.